The brand name “XboxLiveGold12.com” is wholly owned by “Digital Entertainment Factory LLC”, it will hereafter be referred to as “XboxLiveGold12.com”.
This is an contract between you and XboxLiveGold12.com (with its affiliates, "XboxLiveGold12.com", "we", or "us") regarding the XboxLiveGold12.com Games and Software Online Shop and related software and services (the "Online Shop"). Before using the Online Shop, please read all guidelines and policies related to the Online Shop (including any rules, conditions, processes, or usage provisions specified on any applicable product, program or service detail page, on any help or other informational page for the Online Shop, or in any link from a detail page), the XboxLiveGold12.com Privacy Notice at XboxLiveGold12.com/priacy-policy .If you use the Online Shop, you will be bound by this Contract.
1. The Online Shop
Within the Online Shop, you can browse, purchase, download and/or access video games, software (business and consumer), plus related digital products including content and Add-On Keys ("Programs"). "Add-On Keys" being digital products with additional or enhanced functionality, special weapons or characters, virtual currency, or subscription access to content or services intended to be accessed or used within some Programs.
"Programs" includes client software used to access the Program, documentation, ads, services, technology, any content, data and other digital materials included in or made available through an Program (including after downloading or initially accessing it), or through any updates and other changes and versions of the Program. Some Programs are made available for download to your computer or other local device, whilst other Programs are hosted on servers and are made available for use over the internet via client software or web page links ("Developer Platforms"). Most Programs available via the Online Shop are licensed to you by third-party Publishers. Programs available through the Online Shop are at no charge and others for a price, as per Program product detail pages. From time to time, promotions such as sales and give-aways promotions may be offered via the Online Shop. Any promotions may be modified or discontinued at any time without prior notice.
2.1. Alterations. We may modify, suspend or discontinue the Online Shop, in whole or in part, at any time without notice.
2.2. Geographic Limitations. The Online Shop is currently not available in Iran, Yemen, North Korea and Syria.
2.3 Interruption and Closure Waiver. Your rights under this Agreement will automatically terminate without notice and without refund of any fees if you fail to comply with its terms. We may terminate the Agreement or restrict, suspend or terminate your use of the Online Shop at our discretion without notice at any time, including if we determine that your use violates the Agreement, is improper, or otherwise involves fraud or misuse of the Online Shop or harms our interests or those of another user of the Online Shop. Our failure to insist upon or enforce your strict compliance with the Agreement will not constitute a waiver of any of our rights. We may amend the Agreement at our sole discretion by posting the revised terms in the Online Shop or on XboxLiveGold12.com. Your continued use of the Online Shop or Online Shop Software after any amendment evidences your agreement to be bound by it.
2.4. Security Checks. All customers are required to verify their phone number using our automated verification system in order to access their purchases. The numbers provided are used solely for the purpose of identity verification and are not used for any marketing purposes. We reserve the right to request additional information from the buyer such as a valid ID copy in order to verify their identity and decline or refund any order we believe to be fraudulent. The use of a VPN, Proxy, VoIP number or any other means of concealing the true location of the buyer will lead to delays, likely ID check and possible cancellation of the associated order(s).
2.4.1. Geographic Location. The supplied phone number may be subject to geographic location checks in order to verify the authenticity of the order. All such location data will be retained for 24 hours.
2.5. Site Uses. XboxLiveGold12.com is strictly designed for consumer use only. Any purchase that we deem not for personal use may be cancelled, declined or refunded without explanation.
2.6. Communication. When placing an order, you agree to receive emails from us in relation to the order in question and be kept up to date with our latest offers. Customers wishing not to receive offers from us may notify us at any time via one of the contact methods listed in the Contact Us section.
3.1 Summary. Upon payment for an Program you may download and access a copy of that Program, as applicable, for personal use. It is the buyers responsibility to ensure, before purchase, that his device meets any minimum system requirements, including any requirement made available on the Program product detail pages. Some Programs, will require the input of a license key as made available in order to install or activate the Program. The buyer is responsible for any internet or other connection charges incurred in connection with a download, access, and use of the Online Shop and any Programs, including any free trial versions.
3.2 Sample periods. Free trial and other limited versions of Programs may be offered to preview Programs prior to purchase. These versions may have limited features, may restrict permitted time of use, and may contain other limitations.
3.4 Add-On Keys; Subscriptions. Add-On Keys are subject to any use, access and other restrictions described on the Add-On Product detail page or otherwise provided in the Agreement. Some Add-On Keys are consumables, such as virtual currency, and can be downloaded once only and used on only one device. If you purchase an Add-On Product that is a subscription or start a free trial for such a subscription, unless you set your subscription settings to not automatically renew, we may automatically continue your subscription at the regular subscription price using a payment method we have on record for you.
3.5 Developer Platforms. Developer Platforms are hosted and maintained by the applicable Publisher or another third party. We do not guarantee that any Developer Platform will be available or remain available to you, and we are not responsible for any downtime of a Developer Platform.
3.6 Sales Agreement. All purchases of Programs are final. We do not accept returns of Programs. Once you purchase an Program and we, or the Publisher make it available to you, you are responsible for downloading (if applicable) and confirming your ability to access Programs, including retrieving the license key for the Program if applicable, and bear all risk of loss thereafter, including any loss due to a computer or hard drive malfunction. If you are unable to complete a download or access a Program, please contact XboxLiveGold12.com customer service for assistance.
3.7 Age Restrictions. We may provide age and content ratings for Programs that Publishers or third parties provide to us. Whilst we require Publishers to provide accurate information regarding the content of their Programs, we cannot ensure that Program ratings are accurate or that Programs do not include content that is offensive, indecent, or objectionable. We accept no liability for any Program content that you find to be offensive, indecent or objectionable.